Privacy policy

Last Updated: December 2025

LynnLee Coops (“we,” “our,” “us”) operates this website and online store, including all related content, features, products, and services (the “Services”). Our store is powered by Shopify, which helps us provide the Services securely and efficiently.

This Privacy Policy explains how we collect, use, and share personal information when you visit our site, contact us, or make a purchase. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of personal information.

By accessing or using our Services, you acknowledge that you have read and understand how we handle your information.

Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. This does not include anonymous or de-identified data.

Depending on how you interact with us (and as required by applicable law), we may collect:

Contact Information

  • Name

  • Email address

  • Phone number (including SMS interactions)

  • Billing and delivery address

Payment & Transaction Information

  • Payment details (processed securely through Shopify and/or payment processors)

  • Transaction details and payment confirmations

  • Rent-to-Own (RTO) application details if you apply through KLC Rentals

Account Information (If You Create an Account)

  • Username and password

  • Saved preferences and order history

Order & Site Activity

  • Coop model selections and checkout details

  • Items viewed, added to cart, or purchased

  • Delivery location information

Communications

  • Emails, calls, texts, or messages you send us

  • SMS conversations related to orders, support, and delivery updates

Device & Usage Information

  • IP address

  • Device/browser information

  • Cookies and similar tracking data

  • Pages viewed, time spent, and links clicked

Sources of Personal Information

We collect information from:

  • You directly (orders, forms, contact messages, phone/text communication)

  • Automatic technologies (cookies, analytics, device logs)

  • Service providers (Shopify, payment processors, delivery/logistics tools, and KLC Rentals for RTO)

  • Marketing/advertising partners (if you engage with our ads or promotions)

  • Social media integrations (if you choose to connect them)

How We Use Your Information

We may use personal information to:

Provide and Improve Our Services

  • Process orders and payments

  • Coordinate delivery and order logistics

  • Send order confirmations and updates

  • Provide customer support

  • Improve site performance and customer experience

Marketing & Communication

  • Send newsletters, promotions, or updates (email or SMS)

  • Communicate by text for sales, support, RTO assistance, and delivery updates

  • Provide relevant recommendations

You may opt out of marketing messages at any time.

Security & Fraud Prevention

  • Detect and prevent fraud or misuse

  • Protect accounts and maintain secure checkout

Legal Compliance

  • Comply with legal obligations (tax, recordkeeping, reporting)

  • Respond to lawful requests from authorities when required

How We Share Information

We may share personal information with:

Shopify

Our ecommerce platform provider, which supports checkout, payments, analytics, and order processing.

Service Providers

Such as:

  • Payment processors

  • Delivery and logistics tools

  • IT and cloud providers

  • Analytics services

  • Marketing partners

KLC Rentals (Rent-to-Own Only)

If you apply for RTO, we share only the information necessary to help process your application through KLC Rentals.

With Your Consent

For example, to complete shipping, use social login tools, or other services you choose.

Legal, Security, or Compliance Reasons

To comply with law, enforce policies, or protect rights, safety, and property.

Cookies & Tracking

Shopify and our site may use cookies and similar technologies to support functionality, analytics, and marketing. You can manage cookies through your browser settings.

Children’s Data

Our Services are not intended for children under the age of majority, and we do not knowingly collect personal information from minors.

Retention

We keep personal information only as long as necessary to:

  • Process orders

  • Maintain accounts (if applicable)

  • Provide support

  • Meet legal and business recordkeeping requirements

Your Rights

Depending on your location, you may have rights to:

  • Access the information we hold about you

  • Request correction or deletion

  • Request a copy of your data

  • Opt out of targeted advertising

  • Opt out of “sharing” or “selling” of personal data (where applicable)

We will not discriminate against you for exercising your rights.

To submit a request:
📧 sales@lynnleecoops.com
📞 918-212-4748

International Data Transfers

Shopify and certain service providers may store or process information outside the United States. When this occurs, transfers are handled using legally recognized safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date.

Contact Information

LynnLee Coops
📍 22390 East 111th Street, Suite R, Broken Arrow, OK 74014
📧 sales@lynnleecoops.com
📞 918-212-4748